We are currently experiencing a high volume of queries and there may be a delay in answering chats and emails. We apologise if you have been kept waiting. Please use our FAQs where you can find answers to most questions.

Please visit covidtesting.collinsonassistance.com if you need to make changes to your booking.

Self Service

Amend My Booking

Cancel My Booking

View My Results

Book a test

Useful Topics

Latest Travel Updates

About Test Results

About Our Test Types

About Testing & Test Centres

Recent Articles

Do I need my passport or ID for my appointment?

Please check the requirements below based on your test type: Test Centre Appointment: please bring photo identification with you such as a passport or driving licence.  Supervised Antigen: please have your passport ready for your booked appointment...

NEW - Latest travel advice 17.09.2021

Following the latest travel update for England on the 17th September 2021, the Government have announced the following:  From 22nd of September:  Turkey, Pakistan, The Maldives, Egypt, Sri Lanka, Oman, Bangladesh and Kenya removed from red list. ...

What is an Unsupervised Antigen Self-Test?

Everyone travelling to England must carry out a test within 72 hours of arrival in England except children under 11 do not need to test pre-arrival.  Book an Unsupervised Antigen Self-Test for within 3 three days of travel back to the UK, and we'l...