Mandatory testing for inbound travel package (two tests) - Results are typically available within 48 hours. Due to the requirements and nature of processing tests, which can include occasionally having to re-run tests, we strongly advise making a booking as soon as possible for both of your arrival tests - Day 2 or before (at arrival) and day 8 or after. 


Pre-Departure PCR Test – Results are typically available within 48 hours. Due to the requirements and nature of processing tests, which can include occasionally having to re-run tests, we strongly advise making a booking for the earliest possible day and time compared to requirements of your destination country or airline. 

Pre-Departure LAMP Test – Results typically available within 90 - 120 minutes of test being taken. Please allow adequate time ahead of your airline check-in closure time. 

Pre-Departure Antigen Test – Results typically available within 45 - 60 minutes of test being taken. Please allow adequate time ahead of your airline check-in closure time. 

Pre-Departure Antibody Test – Results are available within 45 - 60 minutes of test being taken. Please allow adequate time ahead of your airline check-in closure time. 


Test to Release LAMP Test – Results available same day (before midnight) for test appointments up until 4pm. Appointments after 4pm may not receive their results until the following day.


We are currently experiencing extremely high demand for pre departure LAMP tests.  We continue our best endeavours to deliver test results within our estimated 90 - 120 minute timeframe however, where possible we strongly recommend that passengers book a test the day prior to travelling to prevent any unavoidable delay. Normal T & C’s apply.


The time stamped on your result certificate will be the time you took the test, not the time you receive your results. So, for example, if you have a test at 3pm on Monday and get the results at 11am on Wednesday (within 48 hour time frame), the time on the results certificate will be for 3pm Monday. Please ensure you still meet the destination country requirements e.g. time/date on certificate needs to be within 72 hours of travel. 


The Test Report will be available as a PDF download through your online account. Your passport number is included on the certificate. 


If you are at the airport and require a paper copy, follow the direction you were given by the staff at the testing centre about collecting your results.  Depending upon your destination you may need to go to the Testing Centre Results desk to pick up a sealed letter containing your Test Report containing your result and if this is the case it’s important you retain your paper copy at all times.