For bookings at the Test Centre

Arrivals (Green and Amber) , Pre-Departure tests and Test to Release 

If you need to amend your booking please log into the booking portal and go to 'My bookings', then select the booking you would like to amend and follow the online instructions. You can amend the date, time or location of your appointment up to 3 hours before the booked appointment. Changes to the test type or test package booked cannot be made. This would require a cancellation and setting up a new booking. Cancellations can be made up to 3 hours before the booked appointment time. 

Click here for the booking portal: Collinson Testing Centres 


For Self Test

Supervised Antigen Video Self-Test 

You are able to amend bookings online. Please log back into the booking portal and go to 'My Account'. then 'View Appointments'. You will be able to amend your appointment from here. Click here for the booking portal: Collinson Video Testing


Unsupervised Antigen Self-Test

You are able to amend bookings online. Please log back into the booking portal and go to 'My Account'. then 'View Appointments'. You will be able to amend your appointment from here. Click here for the booking portal: Unsupervised Antigen Self-Test


Self Test Arrivals (Green and Amber)

These tests do not have an appointment to amend and are non refundable from the point of booking due to immediate dispatch and the medical nature of the product.  


Key words: Change Booking / Amend Booking / Rebook Test / Different Day / Different Date / Move Test /  Move Appointment / Change Test / Amend Test