Test Booking

How do I book a test?
You can pre-book your test in advance by visiting https://covidtesting.collinsonassistance.com/s/ and registering your personal details, including email add...
Fri, 19 Mar, 2021 at 9:53 AM
The time/date I require isn’t showing on the booking portal - how do I check availability?
When you log into the booking portal it will show you all the available testing slots. If there are times/dates not available this is due to us being fully ...
Wed, 24 Mar, 2021 at 2:40 PM
I haven't received a confirmation email, how do I check my booking was successful?
Please log into your profile and view 'my  bookings' where you will see your appointment date and time confirmed.
Tue, 16 Mar, 2021 at 2:52 PM
How far in advance can I book?
At London Heathrow, you can book appointments up to 4 weeks in advance. At our other testing locations, you can book appointments up to 2 weeks in advance....
Fri, 19 Mar, 2021 at 10:56 AM
I haven't pre-booked a test. Can I still get tested?
For London Heathrow, this is subject to availability, providing you have arrived at least 3 hours before your scheduled time of departure you can still bo...
Tue, 16 Mar, 2021 at 2:48 PM
Why am I having difficulties with the booking portal?
Our booking portal performs better with a modern browser such as Google Chrome, Edge or Firefox. It is not compatible with Microsoft Internet Explorer.
Fri, 19 Mar, 2021 at 9:48 AM