Self Test

What is Self Test?
Self Test is the option of purchasing your test kits to be posted to you to self administer, and if required, sending the swab back to us to analyse and pro...
Wed, 8 Sep, 2021 at 11:01 AM
Where do you post to?
We deliver across the UK with the exception of the following postal areas:  Northern Ireland (all beginning with BT) Channel Islands (all beginning GY, J...
Wed, 15 Sep, 2021 at 8:05 AM
Do I need to register my Self Test kit?
Yes - It’s important that you register your test kit and all the information you need will be in your pack. Our lab cannot process any samples if they are u...
Wed, 8 Sep, 2021 at 11:09 AM
How are the test kits posted?
Your Arrival PCR Self Test kits will be delivered to you by DPD courier, a tracking number will be sent with your purchase confirmation email. Your Supe...
Wed, 8 Sep, 2021 at 11:11 AM
How long will it take to receive my test kits?
Please make sure you book your test kits in good time to allow for them to arrive before you travel so you can take your pre-return tests with you or your a...
Tue, 14 Sep, 2021 at 1:51 PM
How do I return my Self Test kit?
You will need to return your kit by using the self addressed pre-paid returns package through Royal Mail. Key words: Return test / Return kit
Wed, 8 Sep, 2021 at 11:15 AM
My test kit hasn’t arrived, what do I do?
There are a number of things you can check if you are concerned that your test kit hasn't arrived:  Ensure the postal address is correct on your book...
Wed, 8 Sep, 2021 at 11:34 AM
I no longer need my test, can I return it?
As this a medical product we are unable to accept tests already shipped, however you can keep your test to use at a later date. Please check the expiry date...
Wed, 8 Sep, 2021 at 11:32 AM